Do I pay for shipping?
We offer free standard shipping to the 48 contiguous United States.
How soon will my order ship?
Most orders ship the next business day, in rare occasions it may take up to 2-3 business days for orders to ship.
What shipping carriers do you use?
For all orders within the United States, we use UPS, USPS, and Amazon.
How can I track my order?
Once your product ships, we will send a shipping confirmation email with a tracking number.
How can I change my shipping address?
We are unable to make changes to an order after it has been placed or shipped. Contact firstname.lastname@example.org to assist in rerouting your order. You can also change your shipment address on our website by going to Account > Addresses/Billing.
Do you ship abroad?
Currently, we sell our products to the 48 contiguous United States.
What do I do if my shipment arrives damaged?
If your shipment arrives damaged or is missing contents, please contact us at email@example.com including photos of the damage and photos of the labels on the box as soon as possible so we may file a claim and replace your items.
How long will it take once it’s shipped out?
We offer standard free shipping for all Hathaspace products with a shipping time of 3-5 business days.
Additional Shipping Information:
- There is no international shipping on products.
- Items have a lead time of 1-3 business days and standard shipping of 5-7 business days.
- For all orders within the United States, the carriers used are UPS, USPS, and Amazon.
- Once the order ships, you will receive an email with the shipping details including a tracking number.
NOTE: Once the order has been placed, we cannot change the shipping address.