What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Discover, & American Express) as well as ShopPay, Apple Pay, Google Pay, & Amazon Pay.
When will my credit card be charged?
Credit cards will be charged at the time the order is placed.
Do I need to pay tax on my order?
Sales tax is collected in select states as required by law. You can see the exact sales tax on your order after entering your address information on the checkout page.
Do you offer sales tax exemption?
Yes, we do! Prior to placing an order, eligible governmental, non-profit, charitable, and other organizations exempt from tax will need to email a copy of applicable federal and/or state exemption certificates. To start this process, you can reach out to email@example.com.
I forgot to add a promo code. What should I do?
No worries! We're happy to help you with your order. To get started, please have your order number handy, and contact our customer service team by emailing firstname.lastname@example.org. As a friendly heads-up, we're only able to apply one promotion per order.
Can I use financing?
Currently, we offer Shop Pay installments. Upon check out, please use Shop Pay as the payment method and there will be an option to pay in full or over 4 installments.