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FAQs

How do I change my billing address?

Login to your account from the hathaspace.com website. Then click on ADDRESSES/BILLING and select EDIT BILLING ADDRESS. Enter your updated details in the webform and click SUBMIT. Please note that this does not update your shipping addresses.

How do I change my billing address for filter club subscription?

Login to your account from the hathaspace.com website. Then click on FILTER CLUB then CHANGE SHIPPING ADDRESS and select ADD NEW ADDRESS. Enter your updated details in the webform and click SUBMIT.

How do I cancel my filter club subscription?

Login to your account from the hathaspace.com website. Then click on FILTER CLUB and select CANCEL FILTER CLUB. Enter your updated details in the webform and click SUBMIT.

How do I make modifications to an order I just placed?

Login to your account from the hathaspace.com website. Then click on ORDER HISTORY and then select ORDER DETAILS. If the order has not processed yet, you will be able to make changes. If it has processed, please reach out to team@hathaspace.com  so we can further assist you.

How do I change my credit card information?

Login to your account from the hathaspace.com website. Then click on ADDRESSES/BILLING and select EDIT CREDIT CARD. Enter your updated details in the webform and click SUBMIT. Note: to remove an old credit card, a new card has to be added first.