My HSP002 has a high PM index and a 500 code. How can I fix this?

The precision laser sensor used in your HSP002 purifier is sensitive and constantly reads real-time data. Occasionally, it can get disrupted when dust clogs the inside, resulting in a high PM index reading such as in your case.

You can clean the sensor to fix this reading. To do so: 

  1. Open the sensor door using a small screwdriver. 
  2. Disconnect the sensor by removing the cord. 
  3. Use canned air to clean out the sensor from the front towards the back. 
  4. Reconnect the sensor and close the door. 

Click play on the video below to see these cleaning steps.