Orders

What payment methods do you accept?

What are the shipping costs?

We offer free standard shipping to the 48 contiguous United States.

Do I need to pay tax on my order?

Sales tax is collected in select states as required by law. You can see the exact sales tax on your order after entering your address information on the checkout page.

We do offer tax exemptions. Eligible governmental, non-profit, charitable, and other organizations exempt from tax will need to email a copy of applicable federal and/or state exemption certificates. To start this process, you can reach out to team@hathaspace.com.

I forgot to add a promo code. What should I do?

Can I place an international order?

Currently, we sell our products to the 48 contiguous United States and in Canada. 

What shipping carriers do you use?

For all orders within the United States, we use UPS, USPS, and Amazon.

I just placed my order, how long will it take once it’s shipped out?

We offer standard free shipping for all Hathaspace products. Orders have a lead time of 1-3 business days and standard shipping of 5-7 business days.

Once the order ships, you will receive an email with the shipping details including a tracking number. 

Do you deliver to PO boxes?

Yes we can deliver to PO Boxes, however it can depend on the carrier shipping the product. We suggest having these items delivered to a physical address.

Can I cancel my order after it has been placed?

How can I change my shipping address?

We are unable to make changes to an order after it has been placed or shipped.

You can also change your shipping address on our website by logging into your account and selecting "Addresses/Billing." Here you can update the addresses for any future purchases. 

Do you offer wholesale orders?

We do offer wholesale through Amazon Business. Amazon Business combines the selection, convenience, and value you expect from Amazon. 

Do you offer special pricing for schools and businesses?

Yes, we do. Please contact us for more information.

I’d like to order Hathaspace air purifiers for my business. How can I do that?

I’d like to order Hathaspace air purifiers for my school. How can I do that?

We love serving schools! If you would like to place an order for your school, please reach contact us to learn more about our special pricing options just for you.

I still need more help, how can I contact Hathaspace?

Nothing is more important to us than you, our customer! If you are unable to find the answers to your questions on our website or in the Help Center, you may contact us in the following ways:

• Call:  800-446-0535
• Email:  team@hathaspace.com
• Submission Form